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Return &
Exchange Policy |
- Alliance Hobby's return window is 7
days (from the day you receive it), with the following limitations.
- All products must be unused. The
moment it's installed, it's yours, unless defective.
- Defective returns will be issued a
full refund or exchange, at the buyer's choice.
- On defective items, if asked, I will
refund your shipping to me up to the same amount it cost me to ship to
you. I don't have any special dealer shipping rates. I pay what you pay
at the post office. Remember, items less than 16 oz go First Class and
not Priority.
- Non-Defective items will be refunded
minus my shipping costs and the buyer incurs their return shipping.
- Custom work is NOT returnable, unless
defective. This includes, but is not limited to, painting, powder
coating, polishing and custom-length barrels. Other exclusions would be
anything turned on an Alliance Hobby lathe or milled on an Alliance
Hobby mill. Email me if you have questions.
- An RMA number is not needed. Just
include a note with email, name, address, etc. Better yet is to print
out the Paypal Transaction Page (if you know how to dig around in
Paypal). Returns may be mailed to:
ALLIANCE HOBBY - RETURNS
2212 W STATE ST STE 224
ALLIANCE OH 44601-3529
UNITED STATES |
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